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Account deletion

Delete Your OktaPOS Account

Store owners can request deletion of their OktaPOS store account from inside the Flutter or web app. Employees cannot delete a store account. This protects restaurant business data from accidental or unauthorized deletion by staff users.

How To Request Deletion

  1. 1Open OktaPOS and sign in as the store owner.
  2. 2Go to Settings.
  3. 3Open Legal & Account.
  4. 4Choose Delete Account.
  5. 5Type DELETE in the confirmation box and submit the request.

Data Covered

  • Store profile and owner contact details
  • Employee names, roles, permissions, and access records
  • Customer names, phone numbers, and email addresses entered for POS orders
  • Orders, KOTs, bills, payment-method records, settlement records, and reports
  • Inventory, supplier, printer, sync, notification, and support records
  • Support messages and attachments submitted to OktaPOS

What Happens Next

After a request is submitted, OktaPOS records the request, signs the owner out, and reviews the store account for deletion. Access may be disabled while the request is processed. Some records may be retained where legal, tax, billing, fraud-prevention, backup, security, or dispute obligations require retention.

For help with account deletion, contact oktapossupport@gmail.com. The privacy policy is available at https://oktapos/privacy-policy.